Frequently Asked Questions
Product & Customization
What types of products do you offer?
We offer a variety of customizable products, including:
✔️ Tumblers – Available as-is, name-personalized, or fully customized.
✔️ Stickers – Custom and pre-made designs.
✔️ Keychains – Personalizable with names, quotes, or custom artwork.
✔️ Magnets – Perfect for home, office, or gifting.
✔️ Bookmarks & Magnetic Bookmarks – Fun and functional designs.
Do you offer both fully customizable and semi-personalized tumblers?
Yes! You can:
1️⃣ Purchase the tumbler as it is.
2️⃣ Get a name or text personalized.
3️⃣ Request a fully custom design created from scratch.
How long does it take to design and print a fully customized tumbler?
Fully customized tumblers take 5 working days to dispatch.
File Requirements (For Semi-Personalized Tumblers & Custom Prints)
✔️ PNG format only.
✔️ Size: 9.4 inches x 8.3 inches (for tumblers).
✔️ Image quality: 300 DPI (high resolution).
Can I see a proof before printing?
Yes! We always send a proof before printing. However, colors may vary slightly due to screen and print differences.
What happens if I upload a low-quality image for a semi-personalized tumbler?
Low-quality images = poor print results. Ensure your image meets the format, size, and quality guidelines.
What are common mistakes to avoid when uploading images?
🚫 Low-resolution, blurry, or pixelated images.
🚫 Screenshots or random images from the internet.
🚫 Incorrect file format (only PNG accepted).
Ordering & Shipping
How long does processing and shipping take?
Most orders ship the next day if placed before 12:00 PM.
Fully customized orders take 5 working days to dispatch.
Do you offer rush orders or expedited shipping?
Yes! Expedited shipping is available for an additional charge.
Do you ship internationally?
Not at the moment, but we plan to start soon!
Returns & Refunds
Do you accept returns or refunds?
Only if the product received is defective.
What if my tumbler or product arrives damaged?
We offer returns, refunds, or replacements for damaged products.
What if I’m not happy with the final print?
We do not accept exchanges or returns unless the product is damaged.
Bulk Orders & Discounts
Do you offer bulk order discounts?
Yes! Contact us at 📞 9004409372 for bulk pricing.
Is there a minimum quantity required for bulk orders?
Yes, the minimum order quantity (MOQ) is 50 pieces.
Can businesses order custom-printed products with their logo?
Yes! Businesses can order custom tumblers, stickers, pens, keychains, and more with their logo.
Additional Information
How can I know about product updates and new product launches?
Follow us on Instagram, Facebook, and Whatsapp to stay updated on new launches, exclusive deals, and more!
Do you have any offers and discounts?
Yes! We run special discounts and promotions. Sign up for our newsletter or follow us on social media to stay updated on exclusive offers.
Didn’t find your answer?
Don't hestitate to contact us on 9004409372